Privacy policy

Last updated: August 31, 2026

This Privacy Policy explains how 9544-1895 Québec inc., doing business under the names Le Club Drift Parc and DriftParc, collects, uses, discloses, retains, and protects personal information when you visit driftparc.com, make a purchase, create an account, communicate with us, enter a contest, use a no-purchase method of entry, attend an activity, or otherwise interact with us.

This policy constitutes a notice of our practices. Where consent is required by law, we will request it separately and clearly for the applicable purpose. Consent to marketing is not a condition of purchase, service, or participation in a contest.

1. Company Identity and Person Responsible for the Protection of Personal Information

Company: 9544-1895 Québec inc., doing business under the names Le Club Drift Parc and DriftParc

Address: 26 rue des Perdrix, Sept-Îles, Quebec G4S 2A1, Canada

Email: contact@driftparc.com

Person responsible for the protection of personal information: the President of 9544-1895 Québec inc., or the person formally delegated in writing.

Requests for access, correction, portability, withdrawal of consent, complaints, or any other privacy-related requests may be sent to the contact information above with the subject “Protection of Personal Information”.

2. Scope of the Policy

This policy applies to personal information that we collect in connection with our online store, in-person sales, communications, customer service, promotional activities, contests, draws, events, social media platforms, and our relationships with customers, participants, and potential winners.

Shorter notices may also be presented at the specific time information is collected, for example in a contest form, no-purchase entry form, checkout page, marketing consent form, or potential winner verification portal. These notices supplement this policy.

3. Personal Information We May Collect

3.1 Identification and Contact Information

First name, last name, email address, telephone number, and mailing address;
City, province or territory, and country;
Preferred language of communication;
Account credentials and associated preferences.

3.2 Order and Payment Information

Order number, products or services purchased, price, discounts, taxes, shipping, and total amount paid;
Payment, refund, cancellation, chargeback, or dispute status;
Billing and shipping address;
Information required for fraud prevention and accounting reconciliation.

Full payment card information is generally processed directly by Shopify, Shopify Payments, or another enabled payment provider. DriftParc does not ordinarily receive your full card number.

3.3 Technical Information and Usage Data

IP address, device identifiers, and browser identifiers;
Pages viewed, links used, dates, times, and duration of visits;
Log data, technical errors, security information, and fraud prevention data;
Preferences relating to cookies, advertising, and data sharing.

3.4 Customer Service and Communications

Messages, requests, comments, attachments, and support history;
Calls or communications necessary to process an order, incident, complaint, or request;
Communication preferences and marketing choices.

3.5 Contests, Draws, and Promotions

In connection with a contest, draw, or promotion, we may collect or create information including:

Name, email address, province or territory, and confirmation that the applicable age of majority has been reached;
Participant identifier, entry source, date, and time;
Order or in-person sales data used to calculate entries;
Point-of-sale, event, or location identifier where an in-person entry rate applies;
Refunds, cancellations, and adjustments that affect the number of entries;
Original response, statement, or information submitted to enter without a purchase;
Information used to detect duplicates, automation, fraud, or non-compliance with the rules;
Opaque identifiers, numerical ranges, logs, fingerprints, and technical evidence used for the draw.

3.6 Potential Winner and Prize Transfer

We collect more sensitive information only when reasonably necessary to verify a potential winner or transfer a prize, including:

Date of birth, full address, and proof of residence;
Government-issued identification or verification information;
Result of the skill-testing question;
Declaration, release, acceptance, and prize selection;
Driver's licence, vehicle registration information, proof of insurance, or permits where required for the transfer;
Ownership, delivery, and transfer documents for the vehicle or prize;
Minimum information required for the public announcement of a confirmed winner.

3.7 Social Media and Public Content

When you interact with DriftParc on Facebook, Instagram, TikTok, or another platform, we may receive your username, comments, messages, reactions, shared content, and information made available according to your settings. Publicly posted content may be visible to other people and also remains subject to the policies of the applicable platform.

4. Sources of Information

We may collect information:

Directly from you;
Automatically when you use the website or our systems;
From Shopify, payment, production, shipping, or service providers;
From a point-of-sale system, event partner, or contest platform;
From social media or advertising platforms, according to your settings and applicable consents;
From a public source or authority where permitted or required by law.

5. Purposes of Collection, Use, and Disclosure

We use personal information only for serious, legitimate, specific, and reasonably necessary purposes, including to:

Provide, operate, and improve the website, products, and services;
Process orders, payments, refunds, returns, exchanges, and deliveries;
Manage accounts, communications, and support requests;
Administer contests, calculate entries, process no-purchase entry requests, conduct a draw, contact and verify a potential winner, record prize selection, and complete the transfer;
Prevent, detect, and investigate fraud, duplicates, abuse, incidents, and prohibited activities;
Ensure the security, operation, logging, auditing, and continuity of our systems;
Measure website usage and improve the experience, subject to applicable choices;
Send marketing communications only where permitted and in accordance with your choices;
Comply with our tax, accounting, contractual, regulatory, and legal obligations;
Establish, exercise, or defend a right, respond to an authority, or manage a dispute.

6. Consent and Choices

We request consent where required by law. Consent is requested separately when the purposes are distinct, for example for email marketing, text message marketing, certain non-essential cookies, advertising profiling, or optional promotional use of a winner's image.

You may withdraw your consent for future use, subject to applicable legal or contractual restrictions. Withdrawal does not invalidate processing that was lawfully carried out before the withdrawal and may limit certain optional services.

7. Cookies, Pixels, Analytics, and Advertising

Our website uses cookies and similar technologies to operate the store, remember your preferences, maintain security, measure usage, and, where required consent has been obtained, personalize advertising or measure campaigns.

Categories may include:

Necessary cookies: cart, checkout, account, security, and essential preferences;
Functional: enhanced preferences and optional features;
Analytics: usage measurement and website improvement;
Advertising: measurement, personalization, and frequency limitation, where permitted.

You can manage non-essential cookies through the privacy banner or preference centre displayed on the website. Where applicable Shopify features are enabled, we may also provide a data-sharing opt-out page and recognize the Global Privacy Control signal where required or supported.

Your browser settings may also block or delete certain cookies, but some website features may no longer function properly. Cookie retention periods are indicated in the preference centre or determined by the applicable provider.

8. Persons and Service Providers to Whom Information May Be Disclosed

We may disclose personal information only to the extent necessary to the following categories of recipients:

Shopify and its affiliates: store hosting, orders, payments, accounts, security, and privacy tools;
Payment providers and financial institutions: authorization, capture, refunds, and fraud prevention;
Printify, production partners, and carriers: manufacturing, packaging, shipping, delivery, and after-sales service;
Cloud, technical, and security providers: hosting, databases, logging, backup, support, fraud prevention, and contest systems, including Google Cloud when used;
Contest and draw providers: entry validation, random selection, and audit evidence. Where reasonably possible, the random selection provider receives only numerical ranges or opaque identifiers rather than the identities of participants;
Communications providers: email, text messaging, customer service, and electronic signatures;
Analytics, advertising, and social media platforms: including Meta and TikTok, depending on the enabled features and applicable consents;
Professional advisors and partners: lawyers, accountants, insurers, prize suppliers, dealerships, carriers, and persons involved in registration or transfer;
Authorities and agencies: where required or permitted by law, including tax, judicial, law enforcement, regulatory, or registration authorities;
Purchaser or successor: in connection with a sale, reorganization, financing, or transfer of the business, subject to appropriate safeguards.

Our service providers are authorized to process information for the agreed services and are subject to confidentiality and security obligations according to the nature of the relationship and applicable requirements.

9. Processing Outside Quebec

Certain providers, infrastructure, support teams, or recipients may be located outside Quebec, including elsewhere in Canada, the United States, or other countries. Information may therefore be subject to the laws of the applicable jurisdiction and accessible to competent authorities in accordance with those laws.

Before disclosing personal information outside Quebec where required by law, we assess privacy-related factors, including the sensitivity of the information, the purposes, safeguards, contractual obligations, and the applicable legal framework. We use appropriate contractual and organizational safeguards according to the risk and applicable obligations.

10. Retention and Destruction

We retain information only for as long as reasonably necessary for the purposes described, to comply with the law, resolve a dispute, maintain security, or enforce a contract. When information is no longer required, it is securely destroyed or, where permitted by law and the applicable conditions are met, anonymized.

Category	General Retention Period
Orders, invoices, payments, and tax or accounting records	For the period required by applicable tax, accounting, contractual, and consumer protection laws.
Customer account and customer service	For the duration of the active relationship and a reasonable period after account closure or resolution of the request.
Entries from non-winning participants and validation records	Generally 24 months after confirmation of the winner and resolution of complaints or disputes, unless a longer legal obligation or legitimate retention requirement applies.
Final register, draw evidence, and audit logs	Generally 7 years after the draw.
Declaration, prize selection, release, and transfer records of the confirmed winner	Generally 7 years after the prize transfer or resolution of the file.
Unnecessary copies of identification documents from a potential winner	Targeted for deletion within 90 days following verification or closure of the file, unless a legal obligation or destruction hold applies.
Proof of marketing consent	While consent remains active and generally for up to 3 years after withdrawal or the last relevant communication, depending on applicable law.
Security and fraud logs	For a limited period based on risk, generally up to 12 months, or longer in the event of an incident, investigation, dispute, or legal obligation.

A legal obligation, investigation, complaint, dispute, privacy incident, or destruction hold may extend a retention period. In such cases, we limit retention to the information and period reasonably necessary.

11. Security Measures

We use reasonable administrative, technical, and physical safeguards based on the sensitivity, quantity, purpose, and medium of the information. These safeguards may include role-based access restrictions, authentication, logging, encryption provided by platforms, backups, incident procedures, training, and contractual obligations.

No method of transmission or storage is completely secure. You should not send identification documents, licences, proof of insurance, or other sensitive information through an unsecured channel unless we expressly provide an appropriate method.

12. Privacy Incidents

When a privacy incident is suspected or confirmed, we take reasonable measures to reduce the risk of harm, prevent a similar incident from recurring, preserve evidence, and maintain the required register. Where required by law, we promptly notify the Commission d'accès à l'information du Québec and the affected individuals.

13. Your Rights

Depending on applicable law and the circumstances, you may request:

To know whether we hold personal information about you;
To access that information and obtain a copy;
To have inaccurate, incomplete, or ambiguous information corrected;
To withdraw consent for future processing where the processing is based on that consent;
Where the right applies, to obtain computerized information collected from you in a structured and commonly used technological format;
To request the cessation of dissemination or de-indexing of information in circumstances provided by law;
To request deletion of information where permitted by law, subject to our retention obligations;
To file a complaint regarding our practices.

Your request must be made in writing and contain enough information to allow us to identify you and understand the request. We may request identity verification proportionate to the circumstances. We respond within the period required by law, generally within 30 days for an access or correction request applicable in Quebec. A refusal will include reasons where required by law.

If you are dissatisfied with how your request or a practice has been handled, you may also contact the Commission d'accès à l'information du Québec or the competent authority in your province or territory.

14. Marketing Communications

You may unsubscribe from marketing emails using the unsubscribe link or withdraw consent to text messages according to the instructions provided. We may continue to send necessary administrative messages, for example regarding an order, refund, contest, verification, incident, or request from you.

15. Minors

Our services are not intended to knowingly collect personal information from children without the authorization or legal supervision required. DriftParc contests are restricted to persons who have reached the age of majority in their province or territory of residence. A parent or guardian who believes that a minor has provided us with information may contact us.

16. Third-Party Websites, Applications, and Platforms

The website may contain links to third-party websites, applications, or platforms. Their practices are not governed by this policy. We encourage you to review their privacy notices before providing them with information.

17. Changes to This Policy

We may modify this policy to reflect changes in our practices, providers, services, contests, systems, or the law. The revised version will be published with a new update date. Where a change is significant and the law requires it, we will use an additional reasonable measure to notify affected individuals.

18. Complaints and Contact Information

A complaint relating to the protection of personal information may be submitted in writing to the person responsible for the protection of personal information. We will acknowledge receipt, review the facts, consult the relevant persons or providers where necessary, and communicate our response within a reasonable period or within the period required by law.

Person responsible: President of 9544-1895 Québec inc., or person delegated in writing